I turn unclear human behavior into clear product direction.

I’m Zoe, a product manager who connects user insight, product judgment, and technical understanding—especially where emerging technology needs to feel more human.

Scan selected work Contact me

Human-first product thinking

Selected evidence · 03 case studies + 01 concept

Three proven decisions.
One emerging direction.

Three completed case studies show how I make product decisions. Climb AI shows where I’m taking that practice next.

Daywell wearable ECG nodes and mobile monitoring experience — Healthcare · Hardware + app

Daywell ECG

Make medical monitoring fit real life.

My role: Product manager · Research · UX · Industrial design
Key decision: Reduced the system from three nodes plus a separate host to three smaller wearable nodes, with one node acting as host.
Evidence: 4 clinician interviews · 7 suppliers coordinated · 5 usability participants

Cafe recommendation interface showing three explained drink directions — AI product · Recommendation

Cafe Knows

Make choosing under pressure feel private.

My role: Product strategy · UX research · Interaction design
Key decision: Moved discovery away from the counter into a short guided flow with explainable, configurable recommendations.
Evidence: 50+ in-store observations · Explainable AI prototype

Care-Night bedside lamp responding as a phone is lifted — Connected product · Industrial design

Philips Care-Night

Turn a familiar gesture into a calmer night.

My role: Research · Concept · Interaction principle
Key decision: Used the existing act of lifting and replacing a phone to control light—without adding another interface to learn.
Evidence: Second prize · Philips intelligent residential lighting competition

Climbing video compared with an AI-suggested movement route — Computer vision · Learning experience

Climb AI

In progress

Help beginners notice what they missed.

My role: Product discovery · AI UX · Concept development
Key decision: Framed AI feedback as an exploratory comparison, helping climbers see possible movement instead of prescribing one correct answer.
Evidence: Emerging concept · Responsible AI feedback framing

Profile at a glance

Built to connect
people, products, and AI.

Career goal

I’m pursuing AI Product and Product Management roles where I can translate emerging technology into practical, human-centered applications—supported by strong program delivery.

Core advantages

Technical translation

Turn emerging AI capabilities, technical constraints, and research into language non-technical teams can act on.

Cross-functional delivery

Coordinate stakeholders, suppliers, designers, and engineers while keeping priorities and next actions clear.

Human-centered synthesis

Connect observations, interviews, literature, and testing into focused opportunities and coherent experiences.

Skills

Product & Program Delivery

AI use-case research
Product discovery
Project planning
Stakeholder coordination
Facilitation
Requirements
Documentation

AI / ML & Analytics

Python
SQL
TensorFlow
NLP
Recommender systems
Computer vision
LLM APIs
Pandas
Tableau

Research & Experience

User research
Research synthesis
User journeys
Prototyping
Technical communication
Cross-cultural collaboration
Figma

Education

In progress · Expected May 2027

Graduate Certificate · Applied A.I. Solutions Development

George Brown College · Toronto

2022–2023

Master of Arts · Design Informatics

The University of Edinburgh · UK

2015–2019

Bachelor of Engineering · Industrial Design

University of Shanghai for Science and Technology · China

2018–2019 exchange · L’École de design Nantes Atlantique, France